Effective Date: [28/09/2026]

Shri Shirdi Sai Rasoi Vasundhara Enclave

Shri Shirdi Sai Rasoi Vasundhara Enclave is committed to serving society through food, compassion and selfless service. Donations received from devotees, individuals, organizations and well-wishers help us continue our Seva activities and reach people who are in need.

This Donation Policy explains how donations made to Shri Shirdi Sai Rasoi are accepted, utilized and managed.

1. Purpose of Donations

Donations may be used to support activities including:

• Preparation and distribution of meals.
• Purchase of food grains, vegetables, cooking ingredients and other essential supplies.
• Kitchen and food-service operations.
• Food packaging, transportation and distribution.
• Hygiene, sanitation and cleaning requirements.
• Kitchen equipment and maintenance.
• Community food-service and Bhandara activities.
• Other charitable and community-service activities undertaken by Shri Shirdi Sai Rasoi.

2. Voluntary Contributions

All donations are voluntary. Donors are not required to make any payment or contribution to receive any service from Shri Shirdi Sai Rasoi.

Donors should make contributions only after considering their own financial circumstances.

3. Acceptance of Donations

Shri Shirdi Sai Rasoi may accept donations through the payment methods officially provided on its website or through other authorized channels.

We reserve the right to decline or return a donation where:

• The source of funds appears unlawful or suspicious.
• The donation is associated with conditions that are inconsistent with our charitable objectives.
• The payment cannot be reasonably verified.
• Acceptance may create a legal, regulatory or operational concern.

4. Utilization of Funds

We endeavor to utilize donations responsibly and for activities consistent with the objectives of Shri Shirdi Sai Rasoi.

While donors may express a preference for a particular activity, donations may, where necessary, be utilized for other legitimate Seva-related requirements to ensure continuity of our charitable activities.

5. Donation Receipts

Where applicable, an acknowledgement or donation receipt may be provided for donations received.Donors are requested to provide accurate information, including their name, contact details and transaction information, where required for issuing a receipt or maintaining appropriate records.

6. Tax Benefits

Any tax deduction, exemption or benefit associated with a donation will depend on the legal and tax status of Shri Shirdi Sai Rasoi and the applicable laws and regulations.

Donors should not assume that every donation is eligible for a tax benefit. Where applicable, the relevant registration details and supporting documents will be provided in accordance with applicable law.

7. Refund and Cancellation Policy

Donors are requested to carefully verify the amount and recipient details before completing a donation.

A donation that has been successfully processed is generally treated as a voluntary contribution and may not be refundable.

However, if a donor believes that a payment was made:

• by mistake,
• more than once,
• for an incorrect amount, or
• through an unauthorized transaction,

the donor may contact us at the earliest with the transaction details.

Any refund request will be reviewed on a case-by-case basis and processed, where appropriate, through the original payment method or another appropriate method.

8. Unauthorized Transactions

If you believe that your payment method has been used without authorization to make a donation, please contact your bank/payment provider immediately and inform Shri Shirdi Sai Rasoi with the relevant transaction details.

Shri Shirdi Sai Rasoi will cooperate as reasonably required to investigate the matter.

9. Donor Information and Privacy

We respect the privacy of our donors.

Personal information provided during the donation process may be used for purposes such as:

• Processing and acknowledging donations.
• Issuing donation receipts.
• Maintaining financial and administrative records.
• Communicating important information relating to donations or Seva activities.
• Meeting applicable legal, accounting or regulatory requirements.

We do not intend to sell or commercially trade donor information.

Donor information may be disclosed where required by law, government authorities, payment service providers, auditors, professional advisers or other authorized parties for legitimate purposes.

10. Transparency and Records

Shri Shirdi Sai Rasoi endeavors to maintain appropriate records of donations received and their utilization.

We are committed to responsible stewardship of contributions and expect all persons involved in managing donations to act honestly and responsibly.

11. Third-Party Payment Platforms

Where donations are processed through banks, payment gateways, UPI providers or other third-party platforms, the transaction may also be subject to the respective provider’s terms, conditions and privacy policies.

Shri Shirdi Sai Rasoi is not responsible for service interruptions, technical failures or policies of third-party payment providers beyond its reasonable control.

12. Changes to the Donation Policy

Shri Shirdi Sai Rasoi may update this Donation Policy from time to time to reflect changes in our activities, payment methods, legal requirements or operational practices.

The updated policy will be published on our website with the revised effective date.

13. Contact Us

For questions regarding donations, receipts, refunds or this Donation Policy, please contact:

Shri Shirdi Sai Rasoi Vasundhara Enclave
Email: contact@shrishirdisairasoi.sbs
Phone: 98103 03968